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Frequently Asked Questions (FAQs)
FAQ: General Parking
- What are your office hours?
- Transportation Services' main office hours are 8:30a.m.-4p.m., Monday-Friday.
- Why do I have a double deduction for parking on my payroll check?
- When you initially sign up for payroll deduction there are generally two deductions. Parking is paid a month in advance, so the current month plus the next month are charged.
- How do I cancel my parking permit and stop payroll deduction?
- You should contact Transportation Services at least one month prior to the permit cancellation date for instructions on stopping your payroll deductions and returning your permit. Since deductions for permits are taken a month in advance, this will help prevent unnecessary deductions.
- If I no longer need my permit, can I return it for a refund?
- Yes, you can return your parking permit to Transportation Services to be reimbursed for the unused months, less an administrative fee for the processing of a refund. Please note that permits returned on or after the first of the month will be charged for the full calendar month. Refunds will be processed according to original payment method. Check refunds will be sent by US Mail within 2-3 weeks.
- Do you enforce parking regulations during quarterly class breaks?
- Yes. The only days in which parking is not enforced are University holidays and weekends (unless Special Events attendants are present). However, UC Davis Police enforce restricted spaces 7 days/week, 24 hrs/day.
- What do I need to do if my permit is lost or stolen?
- You should visit Transportation Services to report your permit as lost or stolen. After completing the necessary paperwork, you may purchase a replacement permit for the cost of $15.
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- What are the hours of parking enforcement?
- September 15-June 15, Monday-Friday, 7a.m.-10p.m.
June 16-September 14, Monday-Friday, 7a.m.- 5p.m.
Restricted spaces are enforced 24 hours a day, 7 days a week
- What motorist assistance services are offered?
- Transportation Services provides on-campus patrons battery jump, vehicle entry (to assist the registered owner in gaining access to a locked vehicle), tire inflation and gasoline retrieval services. These services are provided at no cost to campus patrons when parked on the UC Davis campus/property.
To request Motorist Assistance, call 530-752-8277.
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- Where can I pay a citation fine?
- Online: at the Transportation Services' website
By mail: Send a check or money order made payable to UC Regents, and mail to UC Davis Transportation Services, One Shields Avenue, Davis CA 95616.
In person (or use the after hours drop box) at the following locations:
- If I feel I have received a citation without cause, what can I do?
- You may appeal a citation within 21 days of the issue date of the citation or 14 days from the date a delinquency notice is mailed. To appeal your citation, visit the Transportation Services' Parking Portal by clicking here.
- What are my options if I receive a parking citation?
- Within 21 days of receiving a parking citation or 14 days from the date a delinquency notice is mailed, the recipient may:
1. Pay the citation fine, using the options noted above
2. Appeal the citation by completing a Request for Citation Review form available at Transportation Services, or online
- What happens if I do not pay the fine or request a citation review within 21 days?
- If the fine is not paid or the Request for Citation Review submitted within 7 days from the citation issuance date, a delinquency notice is sent to the registered owner of the vehicle. If the fine is not paid within 14 days of the delinquency notice, the parking fine will double and notice will be sent to the Department of Motor Vehicles to place a hold on the vehicle's registration.
- How do I contest the decision made by the appeals review committee?
- A person may request an administrative hearing, either in person or by mail, when a citation appeal is denied. If one wishes to pursue an Administrative Hearing, the full amount of the citation fine must first be paid and a "Request for Administrative Hearing" form submitted to Transportation Services within 21 days of the date of the denial of the appeal. A blank copy of the "Request for Administrative Hearing" form is included with the citation appeal denial.
Note: A request can be made for a waiver of payment of the parking citation fine for the Administrative Hearing due to financial hardship. Documented evidence of financial hardship must be provided to Transportation Services at least two business days before the fine is due. Each request will be considered on its own merits. Please contact Transportation Services at 530-752-6843 or by email for assistance with this process.
- Is the Administrative Hearing conducted in person or by-mail?
- A person may request either an in-person hearing or a by-mail hearing. If a hearing is scheduled and the appealing party is unable to attend the hearing, they must call Transportation Services at 530-752-6843 to reschedule no later than 2 business days prior to the hearing.
- How is the Administrative Hearing conducted?
- The Administrative Hearing is an opportunity for you to present your case to the Parking Citation Hearing Officer. The Hearing Officer will listen to why you believe the citation should be dismissed, receive any evidence you wish to present, and ask questions about what happened. Keep in mind that the parking citation is considered "prima facie" evidence that the violation occurred (sufficient evidence to uphold the citation unless disproved).
In addition, the issuing officer shall not be required to be present at the hearing (see California Vehicle Code 40215[b]). After presenting your evidence, the Parking Citation Hearing Officer, based upon a preponderance of the evidence, will either uphold the citation or dismiss it. If the hearing is by mail, the decision will be mailed to the individual. If the hearing is in-person, the decision may either be given at the conclusion of the hearing, or it may be sent at a later date.
- How can I best prepare for the Administrative Hearing?
- It is to your benefit to prepare for the hearing carefully. Provide all evidence that supports your case. This may include, but is not limited to, photographs, documents, your own testimony, or the testimony of witnesses. Please notify Transportation Services in advance if you wish to bring a witness.
If you or your witness(es) present written testimony, the following statement should appear at the end of the testimony. "I, (name of person testifying), state that the testimony I have given is true under penalty of perjury." (signature of person testifying) Please keep in mind that the parking citation will not be dismissed, nor will a fine be reduced, simply because it has been appealed. If you wish to prove that your vehicle was not in the location indicated on the citation, please provide evidence to that fact. An unsupported statement is generally not persuasive. Also provide documentation to support any medical excuse or claim of mechanical issues.
- If my appeal is denied at the Administrative Hearing, can I appeal the citation further?
- If the citation is upheld as a result of the Administrative hearing, the appealing party may ask for review of the decision by the Yolo County Superior Court within 30 days of the date of the Administrative Hearing decision. (If a waiver of the citation fee was granted earlier, the citation must be paid prior to the request, but no later than 14 days after the notification of the Administrative Hearing decision.) There is a $25 filing fee for review by the Court, however the filing fee and citation amount would be refunded by Transportation Services if the Court dismisses the citation. All materials presented or heard at the Administrative Hearing are forwarded to the Court if an appeal is submitted.
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- I am a student living in Davis and would like more information about getting a carpool parking permit.
- Students must live outside the Davis area to be eligible for a carpool parking permit. If you are a student and live outside the City limits, you may find more information about carpool parking permits by click here.
- Is there shuttle service to the Sacramento International Airport?
- Yolobus provides service between UC Davis and the Sacramento International Airport on route 42A/42B. Route 42A is available for service to the airport from UC Davis and route 42B for your return trip. For more information please visit the Yolobus website.
- I would like to start taking transit to campus on a regular basis. How do I get a discounted pass?
- First visit Transportation Services to return and cancel your existing parking permit (if applicable) then join the goClub online. As a goClub member you will qualify for a variety of discounts and services. To learn more about your commuting options you may call the goClub at 530-752-6453 or send us an email.
- I can't share the ride to campus because I transport children to and from school/daycare, do you have any solutions?
- One approach is to look for a carpool partner from your child’s school or daycare. Please take a look at the online carpool matching service for UC Davis affiliates at Zimride. Furthermore, as a member of the goClub you may qualify for the Emergency Ride Home Program in which Transportation Services will provide you a ride home, or to your commute starting point, if an emergency situation should develop during the day.
- Are employees who reside in Davis eligible to carpool? What incentives does campus provide to promote carpooling by Davis residents?
- Employees living in Davis are eligible to participate in the carpool program. Registered carpool members are provided with a reduced rate, preferential parking, pretax payroll deduction, courtesy parking permits and access to the Emergency Ride Home Program.
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FAQ: Bicycle Auction
- Where do you get the bicycles up for auction?
- The Bicycle Program regularly patrols campus and tags (with a bright orange notice) any bicycle that appears to be abandoned may be auctioned. Once tagged, owners are given 48 hours to take their bicycle and if needed, repair it. Upon follow-up inspection two days later, bicycles whose warning tags are not removed are impounded for 90 days, allowing the owners to claim their missing bike. If your bicycle is registered, there is no cost to retrieve it from impound. If your bicycle is not registered, you may be asked to pay a $10 impound fee or register it for $12.
- What are the main reasons bicycles are abandoned?
- Bicycles that are not working well are the most likely to be abandoned by owners. Squeaky chains, loose brakes, flat tires, and lost keys for locks are all common reasons an owner might choose to walk away from their bicycle.
- Do you try to get in touch with the owners of the bicycles?
- Absolutely! The Bicycle Program follows up with owners of registered bicycles within 24 hours and transfer all the serial numbers to UCDPD for vetting, holding the bicycles for 90 days. Registration is proof of ownership and non-registered bicycles are difficult to reunite with owners as they require proof of purchase or recent photos with the unlocked bicycle to sufficiently prove ownership. All bicycles released are required to be registered prior to their release.
- Where does the money from the bicycle auction go?
- All money from the auction goes back to the Bicycle Program and helps create jobs for students. Our student workers are often the ones helping to clear the racks of abandoned bicycles so the campus community can have space to park their bicycles.
- Can I see the bicycles before I bid?
- Definitely. You may view the auction inventory on the morning of the auction starting at 7:30a.m. Viewing ends at 9a.m., just before bidding begins.
- Can I just buy an abandoned bicycle from TAPS outside of the auction?
- Unfortunately, no. It is against our policy for us to sell bicycles outright. This is to eliminate the potential for preferential treatment and give everyone a fair and equal opportunity to get a bike.
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- Where can I get a bicycle license?
- Bring your bicycle to one of the following locations:
→ Transportation Services is located adjacent to the Pavilion Parking Structure, off Hutchison and Dairy Road
Monday-Friday, 8:30a.m.- 4p.m. | 530-752-BIKE
→ B&L Bike Shop, 610 Third Street, Davis
Open seven days/week | 530-756-3540
→ Ken's Bike-Ski-Board, 650 G Street, Davis
Open seven days/week | 530-758-3223
- How much does a bicycle license cost?
- A new license is $12, a renewal is $6, and both are valid through December 31 of the second year after the year in which you license the bike (e.g. a license issued in March 2020 is valid through December 31, 2022).
- Is a bicycle license required by law?
- All bicycles operated on the UC Davis campus must have a current California bicycle license. The City of Davis has no mandatory bike license ordinance, but many cities and college campuses in California do. The license you purchase here is valid where licenses are required elsewhere in the state.
- Why should I license my bicycle?
- Besides being required on campus, bike registration has proven very effective in recovering stolen and missing bikes in Davis. The University Police Department has a much higher recovery rate of stolen bikes than probably any other law enforcement agency in the state. A primary reason for this is the high level of registration in Davis. A bicycle license can serve as a means of identifying bike accident victims, particularly in the case of children who carry no form of identification.
- How does bicycle licensing improve my chances of getting my stolen bicycle back?
- By licensing your bicycle, it becomes entered into a state-wide system of identification, recovery and notification. Even if you lose your copy of the registration, Transportation Services will have the bike description, including license and serial numbers, available to provide to your local police so long as your registration is current. The police will then enter this information into a state-wide database of stolen bikes.
- When and where is the next bicycle auction?
- Transportation Services hosts two bicycle auctions annually, one in the fall and one in the spring. Usually the spring auction is the first Saturday in May. The fall auction is usually the second Saturday in October. However, you should call 530-752-BIKE to confirm these dates. You may view the bikes and other items to be sold ONLY on the day of the auction from 8-9a.m.
The auction takes place in the Pavilion Parking Structure at the intersection of Hutchison Drive and Dairy Road. If you are coming to the auction from Interstate 80, take the Hwy. 113 exit north, exit Hutchison Drive, University of California. Stay on Hutchison Drive and follow the special signs to convenient parking and directions to the auction site. Parking for the auction is free.
You are strongly encouraged to arrive early for viewing, as the inspection area can get very crowded. After 9a.m. you will only see each bike as it is brought out to be bid on. The bikes are numbered in the order they will come up for sale. Bring a paper and pencil to take notes on the bikes that interest you during the preview.
- What can I expect to find at the bicycle auction?
- Transportation Services usually has over 300 bikes for sale, which come from a variety of sources. Most are bikes which have been impounded as abandoned. Some are bikes which were confiscated for parking violations and never claimed by their owners. A few are donated by individuals. All have been in University possession for at least 90 days, and if registered with a California Bicycle License, attempts to contact owners have been made. Most of the bikes are "fixer-uppers"; no attempt is made to fix, maintain, or refurbish any of the bikes, and all items are sold "as is".
- What are your payment terms at the bicycle auction?
- We accept cash, checks with proper I.D. or Visa or Mastercard. All items are subject to sales tax, except for those buyers with valid resale licenses who are exempt from such tax.
- Where does the bicycle auction revenue go?
- The auction proceeds go to support the UC Davis Bicycle Program whose mission is to maintain and encourage the popular and beneficial use of bicycles as an important mode of transportation to, from and on the UC Davis campus by providing the campus community with a safe, secure, and efficient cycling environment in response to customer needs and expectations.
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FAQ: Bicycle Registration (License)
- Why do I need to register my bicycle? What does a registration do?
- Registering your bicycle is proof that the bicycle belongs to you. Registration creates a paper trail and is in fact a legal document connecting you to your bicycle. In the event your bicycle is impounded or stolen, having your bicycle registered/licensed increases the probability that law enforcement officials can reunite you with your bicycle. Additionally, any secondary markets, ones in which thieves rely on to sell stolen bicycles, cannot legally sell a bicycle that has been registered without first making a good faith effort to return the recovered bicycle to its registered owner. In other words, a licensed bicycle turns thieves off.
- How does registering my bicycle improve my chances of getting my stolen bicycle back?
- You're more likely to recover your stolen bicycle if it is registered, than if it is not registered. By licensing your bike, it is entered into a region-wide system of identification, recovery and notification. Even if you lose your copy of the registration, Transportation Services will have the bicycle's description, including license and serial numbers, available to provide to local police so long as your registration is current. The police will then enter this information into a state-wide database of stolen bike.
- Can thieves still steal my bicycle even if it is licensed?
- Yes, but it's more likely that they'll steal a bicycle that does not have a visible bicycle license. To a thief, a visible bicycle license sticker means more work for them to make a clean getaway and a clean sale. It would require that they, first, remove the sticker (not as easy as it sounds), as well as file down the serial number. Plus, there’s the added pressure knowing that the owner is likely going to report the bicycle missing, which means law enforcement officials will be looking for the bicycle’s make and model.
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- What is the difference between a one day Departmental Guest Permit and a Conference Permit?
- Unlike a Departmental Guest Permit, a Conference Permit may be returned for a refund, less a nominal charge, even if they are written on. If you are unsure how many you will need, additional permits may be requested for a minimal charge. If the unused permits are not returned within two weeks of the event all permits will be recharged at the current daily visitor permit rate.
- Where can buses park after dropping off clients? Do they have to pay for parking?
- Buses may park Monday-Friday, 7a.m.-5p.m. at the Bus Barn located off Garrod Drive and are not required to pay for parking at that location. Please contact Unitrans at 530-752-4560 to make arrangements in advance. If buses require parking in the evening or on the weekend, please contact Transportation Services at 530-752-7657 for information.
- What do I tell people who plan to arrive in a RV and want to know where they can park?
- RVs are not allowed to park on campus overnight unless an exception has been granted by Transportation Services. During the day, RV owners may purchase a permit for each space they utilize, and park in Lot 30. For more information, call Transportation Services at 530-752-8277.
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FAQ: EasyPark, Personal Parking Meter
- What is an EasyPark Personal Parking Meter (PPM)?
- The PPM is a small electronic device that you may display in your vehicle on an as needed basis to pay for parking. The PPM is displayed inside the vehicle from the driver's side window and once turned on it automatically deducts the parking fee from a pre-paid bank programmed inside the device. This allows you to pay only for the time you are parked, like a parking meter.
- How much does the PPM cost?
- The PPM requires an initial deposit of $40, which is fully refundable upon return of the undamaged unit. Funds can be added in increments of $25, up to a maximum of $300. When you park using the PPM, it will deduct funds from the device at the regular parking meter rate of $1.50 per hour, up to a cumulative maximum of $9 per day (the cost of a one-day visitor permit). The amount deducted is prorated down to the minute, so that you only pay for what you actually use.
- Where can I park with the PPM?
- The PPM is valid in Visitor and C parking permit areas on the main UC Davis campus only. It is also valid at meters, but only up to the posted time limit (for example, if the meter's posted time limit is 45 minutes, you may not park longer than45 minutes, regardless of how much time is remaining on your PPM). As with any Visitor permit, it is not valid in A permit spaces until after 5pm or in restricted spaces.
- Who can purchase a PPM?
- Since there are no eligibility requirements, anyone may purchase a PPM. The PPM is available to all staff, faculty, students, visitors, departments, vendors, etc. For departmental purchases using a recharge account, please use the Departmental Permit System.
- Can departments purchase a PPM?
- Yes. Please use our Departmental Permit System to place your order using a recharge account.
- What is the process for purchasing additional hours for a PPM?
- Affiliates and visitors can simply bring the PPM to Transportation Services, and reload funds in increments of $25, up to $300. Transportation Services accepts cash, check, Master Card or Visa. Departments can purchase additional hours by bringing the PPM to Transportation Services along with a written recharge request, which should indicate the total amount of the purchase and the serial number of the unit being reloaded.
- Is the PPM difficult to use?
- The PPM is very simple to use. Locate a valid parking space, park the vehicle, activate the PPM and display it from the driver's side window (on the inside). Upon return to the vehicle, simply switch the PPM off and the payment stops. Put the PPM in your glove box or other secure place until the next time you need to use it.
- What are the benefits of purchasing a PPM instead of purchasing a daily Visitor Permit or using a meter?
- The PPM provides maximum flexibility and is beneficial for customers because they are charged only for the time they are parked. The PPM will deduct from its bank at the regular parking meter rate of $1.50 per hour while it is running, however vehicles are not required to park at a meter and can use the PPM in any C or Visitor permit space.
- What if I lose the PPM- can anyone else use it?
- The unit, and the minutes programmed on it, should be treated as cash. If the PPM is lost, a refund will not be processed for the lost time or the deposit. Anyone found using your lost PPM will be cited accordingly and Transportation Services will make every attempt to confiscate the PPM and return it to you.
- If I forget to turn the PPM off, can the minutes be reloaded?
- If you forget to turn off the PPM, the minutes will continue to count down until the daily maximum ($9) is reached, so it is very important to turn the PPM off after each use. Please note that a refund will not be processed for time lost.
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- Is Stack parking different from valet parking?
- Yes. Stack parking allows drivers to self-park in an available parking space where their permit is valid, just as they normally would. If these parking spaces become full in one of the designated stack parking locations, attendants will be available to direct drivers to park safely in an aisle. The driver will exit their vehicle, lock the car and provide the door/ignition key to the attendant on duty. A claim ticket will be provided to the driver for reclaiming the vehicle/key later. The attendant will move the vehicle only as necessary to allow safe exit by another vehicle, or to move it to a regular parking space if one becomes available. Attendants do not accept tips or collect fees of any kind.
- Who manages the campus stack parking program?
- UC Davis Transportation Services has contracted with Corinthian International Parking Services to provide professional and efficient stack parking services. This company has more than 25 years of experience specializing in garage and parking lot management.
- Where will stack parking be provided and what are the hours of operation?
- Stack parking services are currently offered in Lot 25 (adjacent to the ARC), Lot 47 (corner of La Rue Road and Bioletti Way), the Quad District Parking Structure (Howard Way), the Gateway District Parking Structure (Old Davis Road, south of Mondavi Center) and the Pavilion District Parking Structure (corner of Hutchison and N. Dairy Road). Attendants will be available in these locations Monday-Friday, 8:30 a.m.–6 p.m. (with the exception of University holidays). The hours of operation and staffed parking facilities will be adjusted as needed to accommodate demand.
- If I stack park my vehicle and leave my keys with the attendant, what happens if I return after their shift ends at 6:00 pm?
- At closing, the attendant will attempt to call or send a text message with information about your keys. The attendant will ensure your vehicle is moved to a regular parking space and that the vehicle’s doors are locked. The keys will be safely delivered to a TAPS attendant at the Pavilion District Parking Structure entrance kiosk, located on the corner of Hutchison and N. Dairy Rd. You may exchange your claim check for your keys at this location from 6 p.m.–9:30 p.m. After 9:30pm, remaining vehicle keys will be locked in a secure facility, and may be picked up the following morning from the Corinthian attendant in the lot where the vehicle was parked.
Another option is to carry a spare key with you, which allows you to drive your vehicle home and retrieve your keys from the attendant the following day. If you know you will be returning late, communicate this with the attendant to determine if other options are available.
- Am I required to provide my keys to a stack parking attendant, and will my car be safe?
- If you self-park in a regular parking space, you do not need to leave your keys with an attendant. If the regular spaces in a parking lot/structure are full, customers always have the option to leave the area and proceed to another available parking location. However, those who take advantage of stack parking services will park their vehicle in the aisle as directed, lock their car, and provide the key to the attendant in exchange for a numbered claim check. All keys will be kept in a secure key box along with the claim tag, and attendants will be present at all times during stack parking hours. Vehicles will be released only when the appropriate claim ticket is presented.
- Do the attendants sell parking permits?
- No, the attendants are on site to manage vehicle parking and maximize the parking lot capacity. The attendants do not monitor for permits, enforce regulations or sell permits. Drivers are responsible for ensuring they have an appropriate permit for the area in which they park.
- What happens if an attendant damages my car?
- The parking contractor, Corinthian International, has an excellent reputation for carefully handling vehicles. If you believe that your vehicle was damaged by a stack parking attendant, report the damage immediately to the attendant on duty. The onsite manager will promptly assist you and provide instructions on filing a damage claim with their company.
- Can I continue to use my car cover if I stack park my vehicle?
- The stack parking attendants need to promptly move your car on demand, and a car cover would delay this process. If you want to use a car cover, you should self-park in a marked parking space instead of using stack parking services.
- How many additional spaces will be created as a result of stack parking?
- The number of spaces created by stack parking is contingent upon the parking facility’s space inventory and layout. For example, the daily parking capacity in the Quad structure will increase by 120 spaces.
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