In response to the Yolo County Shelter in Place order and the Chancellor’s guidance to suspend campus operations, Transportation Services offices and Kiosks will be closed until further notice. We will have a staff member responding to emails Monday-Friday 8:30 a.m. - 4 p.m.
Transportation Services is monitoring the development of the coronavirus (COVID-19), UC Davis’ notifications regarding the pandemic, and responding in kind with adjustments to our services and polices to help protect and ease the impact on the Aggie community. See the latest updates below.
- Parking Enforcement: Regular permit requirements will not be enforced on campus until further notice. Please note that restricted spaces (i.e. red zones, disabled stalls, etc.) are subject to enforcement 24 hours a day, 7 days a week.
- Permit Dispensers: Daily parking permit dispensers are turned off and will not be operational until further notice. Parking permits are not required in non-restricted parking areas.
- Campus Core Access: The restricted core policy is still in effect during suspended campus operations. Authorized vendors may call the phone number posted at the gate arm, Monday-Friday, 7 a.m.–4 p.m., for access.
- Parking Permits: Parking permits are not required to park in regular permit spaces on campus, until further notice. See Parking Enforcement above.
- Refunds: Permit refunds will be processed for permits with an expiration date later than April 1, 2020. Associated processing fees will be waived if refund requests are submitted by 6/1/2020, unless specified otherwise below.
- Automatic Refunds (payroll deduction): No action is required for those whose permits are paid via payroll deduction (paycheck). Staff and faculty with payroll deducted permits will automatically be issued a refund for any full months regular permit requirements are not enforced. Credits for April were reflected on the 5/1/2020 pay date for monthly paid employees, and on 5/13/2020 for those who are paid bi-weekly. Most recently, a credit for May parking fees were processed to be reflected on the 6/1/2020 pay date for monthly paid employees, and on 5/27/2020 for those who are paid bi-weekly.
Please note: Parking permits and associated payroll deductions will be cancelled as of June 2020, until further notice. TS will send email notification when permit enforcement is reinstated. Please check this page often for updates.
- Permits Purchased Online or In-person: To initiate a refund for a permit that was paid for over the counter or online, please mail your permit to Transportation Services, University of California Davis, One Shields Ave, Davis, CA 95616. Once received, refunds will take approximately 3-6 weeks to process. Please be sure to include your full name, physical mailing address, and email address with your request. You may also use the drop box located to the left of our front doors to turn in your permit. Permits received in our office or postmarked on or before 6/1/20 will be refunded monthly fees for April through the expiration date of the permit, and will not be charged the standard $15 administrative fee for processing. Permits returned after that date will be processed in accordance with our standard policy.
- Daily Permits: No refunds will be processed for daily permit purchases.
Parking Citations: Citation payments and appeal due dates will remain in effect according to established schedules. Payments and appeals may be submitted online or by mail (postmarks will be honored) if preferred. For additional information, please visit https://taps.ucdavis.edu/parking/citations.
- Membership: There will be no changes to membership unless a member indicates they would like to cancel or change commute modes. Please contact the goClub if you wish to make any updates by emailing email@example.com.
- WageWorks (payroll deduction): For those seeking refunds for their April transit passes purchased via WageWorks, please see the WageWorks response here. Also, know that you should strongly consider your need to purchase a transit pass for May and make any changes to your WageWorks elections prior to April 10.
- Carpool Matching: Considering many commuters’ reliance on transit and the potential of forthcoming interruptions, our Aggie commuters should consider registering on the campus’ carpool-matching website (Zimride) to form a carpool commute. Please note: Joining a carpool doesn’t necessarily follow the prevailing social distancing advice, so exercise all due precautions and stay home if you are feeling ill.
- Zimride: See Zimride Enterprise change in service as a response to COVID-19 by clicking here.
- Zipcar: Please see the press release from Zipcar by clicking here.
- JUMP Bikes: JUMP has suspended operations in the Sacramento region due to the COVID-19 pandemic.
- (UPDATED) Regional Public Transit: Please see individual transit pages for more information on how their services may be affected: Berkeley Bus* | Unitrans | Yolobus | Solano Express** | SacRT | Amtrak***
- *Berkeley Bus: In an effort to reduce the risk of exposure to COVID-19, the Davis/Berkeley Shuttle will suspend services until further notice. Refunds will be issued for trips during this time frame.
- * Solano Express is set to begin collecting bus fares again beginning June 15, 2020, and FAST local services to resume collecting fares on September 1, 2020. New schedules for both Solano Express and FAST local services are being developed and will take effective July 6, 2020. When riding public transportation, commuters are encouraged to wear PPE and observe social distancing recommendations when possible.
- Yolobus implemented reductions in service, while operating “Expanded Saturday” service levels during weekdays, and modified weekend service. All operating routes will serve all of their regular bus stops unless otherwise noted. Please see Yolobus news for updates.
- SacRT will add additional weekday bus service effective Sunday, June 14, expanding three SmaRT Ride service zones on Monday, June 15, and continuing to implement best safety practices to help customers with essential travel to destinations around the region while creating a safer transit environment. Please see SacRT alerts for immediate updates and changes to service.
- **Amtrak (Capitol Corridor) will increase service beginning June 1, adding back some of the service it was forced to reduce when shelter-in-place orders went into effect. The updated schedule is available on the Schedules page of the Capitol Corridor website.
- If you have a monthly or 10-ride ticket that you will not be using, you may request a refund by calling Amtrak at 1-800-USA-RAIL. Cancellation fees are waived through April 30, 2020, and refunds will be prorated based on the number of unused rides. Click here for more details and see steps below if you purchased your pass through WageWorks.
- Steps to refund Amtrak passes purchased through WageWorks
1. Call Amtrak’s General Line 1-800-872-7245
2. Do not select the Capital Corridor option in the phone tree. Select option #2.
3. When provided the opportunity to describe your needs to the automated Amtrak system say, “Talk to an Agent”
4. When you are connected with an Amtrak agent, ask to be connected with “the Refund Department”
5. The automated system will then offer you the opportunity to wait on hold or request a call back. Choose whichever works best for you. (I waited on the line for ~20 minutes.)
6. Tell the Agent that you would like a refund for my monthly pass purchased through WageWorks. Be ready to give the agent your reservation number and confirm information about you, the ticket holder.
7. The Amtrak Agent will then have to do a bunch of things in the background. Be patient and supportive.
8. Eventually, the Amtrak Agent will explain that you will receive a voucher that you can’t use and THEN a check in the mail that will serve as your refund. (It’s just the way they have to make the system work.) Amtrak doesn’t know how long it will take for the refund check to arrive.
9. Will receive a case number toward the end.
- Intercampus Shuttle/Causeway Connection: The Causeway Connection launched on May 4 with modified service, operating during peak hours between 6-9 a.m. and 4-6 p.m. The modified schedule is posted on the Causeway Connection's official webpage at causewayconnection.com and can be downloaded as a PDF by clicking here.
Fare-Free Boarding: Our commitment to fare free boarding for UC Davis affiliates will extend to the Intercampus Shuttle. UC Davis affiliates can simply show their UC Davis ID to board at no cost.
- Theft Prevention: With the number of people on campus quickly decreasing, the UC Davis Bicycle Program encourages all who have left their bicycles in open campus areas but plan to leave the campus for an extended time, to remove their bicycles and store them inside their residences where possible. When storing your bicycle indoors, please take care to prevent damage to your dwelling’s walls and floors. Also, do not store your bicycle in areas that could be used as an evacuation route (hallways, stairwells, etc.).
- Long-Term Bicycle Storage: The impact of COVID-19 has created a demand for bike storage for Spring quarter. Our team is working to provide a solution, but do not have one yet. We will announce here and elsewhere when we have options to provide. Click here to register your email with the Bicycle Program and receive updates on bicycle storage.
- Lock-cuts, Impounds: The Bicycle Program will not be cutting locks or impounding bicycles during the campus' suspension of operations.
- Bicycle Auction: The Spring Bicycle Auction has been cancelled.
- The Sign Shop is closed during the campus' suspension of operations.
- Construction and Heavy Equipment are closed during the campus' suspension of operations. For more information, please contact firstname.lastname@example.org.
- The University Airport remains open along with fueling service, however, the Fixed Operation Businesses (FOBs) are operating at their discretion.
Questions? Please contact Transportation Services at email@example.com. You may experience longer than usual response times as our staff have adjusted schedules.