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Transportation Services COVID-19 Department Update

Transportation Services: COVID-19 Department Update

Last Updated 10/18/2021 

COVIDTo reduce the spread of COVID-19, Transportation Services is minimizing in-person contact. Transportation Services offices and Kiosks will be closed to regular customer traffic. While most transactions can be done online or via email, there may be some circumstances in which an in-person appointment is needed. You may contact the office M-Th 8:30a-4p for assistance. See the latest updates below.

PARKING

  • Parking Payment Requirements | A valid UC Davis permit is required to park on campus. Please see below:
     
    • Daily Parking Rates | Daily parking rates are available for purchase through the ParkMobile app, as well as through pay-on-foot COSMOS permit dispensers in campus lots.
      • COSMOS permit dispensers are available in some campus lots including Gateway Parking Structure (SW), Lot 1, Lot 25, Lot 47, Lot 5, Lot 56, Pavilion Parking Structure (NW and SE), and the Quad Parking Structure (SW). COSMOS permit dispensers charge a visitor rate for parking, regardless of your affiliation to UC Davis.
      • Learn more about paying for Daily Rates for parking by clicking here.
         
    • ParkMobile | All daily parking may be paid from your phone through the ParkMobile app. When you set up your account, be sure to enter your UC Davis email address in order to gain access to daily affiliate rates. Non-affiliates, such as campus visitors, will have the option to pay an hourly rate or a daily rate of $12. >> Learn more about daily rates.
       
  • Enforcement | Restricted spaces (i.e. red zones, disabled stalls, etc.) are subject to enforcement 24 hours a day, 7 days a week. For more information, you may review our Enforcement Page.
     
  • Parking Citations | Payments and appeals may be submitted online or by mail (postmarks will be honored) if preferred. For additional information, please visit https://taps.ucdavis.edu/parking/citations.

  • Campus Core Access | Standard center core restrictions are in effect. Drivers who require access for heavy loading/unloading purposes may stop at the Information kiosk on West Hutchison Drive to obtain a 30-minute loading pass from the attendant, Monday through Friday, 7 am-5 pm.
     
  • Mobility Assistance Shuttle | Shuttle services are available according to regular program hours of operation, Monday – Friday from 7:30am-6:30pm (excluding University holidays) for all established stops.  Please note, space is limited and riders are encouraged to submit ride requests as far in advance as possible. Please visit Mobility Assistance Shuttle | Transportation Services (ucdavis.edu) for additional information.

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GOCLUB

The COVID-19 pandemic has significantly impacted Transportation Services, and as we continue to work to stabilize our budget, we have had to make some tough choices to suspend goClub benefits and commuter subsidies. Our commitment to sustainable transportation is only temporarily eclipsed by public health guidance and what we hope to be short-term budget challenges. The following goClub member benefits will be put on hold until further notice:

  • Transit Subsidies (WageWorks) | The transit subsidies administered through WageWorks for goClub members will be suspended until further notice. For those seeking refunds for transit passes purchased via WageWorks, please see the WageWorks response here.
     
  • Complimentary Parking Permits | Complimentary parking permits will no longer be offered after July 1, 2021. 
     
  • Transportation Services Sales | Transit passes and transit vouchers will no longer be available for purchase from Transportation Services. Please see below for updates on where you may purchase transit passes:
    • Unitrans passes may be purchased at the Unitrans Office. Please click here to see a full list of fare pricing and where you may purchase your single or multi-day transit pass.
    • SolanoExpress (Blue Line) passes may be purchased through FAST both in-person [click here] or by mail [click here]. Please see the modified schedule for SolanoExpress by clicking here.
    • Yolobus uses Connect Card for use on transit throughout the Sacramento region. Click here to see retail outlets where you may obtain your Connect Card. Please contact Yolobus directly at 530-666-2877 and ask to speak with Pass Sales if you have any questions or would like additional information.
      • Students may board Yolobus with use of a valid UC Davis ID.
    • Davis-Berkeley Shuttle tickets may be purchased in advance by clicking here. As of July 1, all Wednesday and Saturday shuttle trips have been temporarily suspended due to low ridership. All other days will remain on the regular Shuttle schedule.
    • Causeway Connection will be fare-free for all UC Davis affiliates through September. Click here to read more about fare-free boarding for affiliates. The Causeway Connection uses Connect Card for use on transit throughout the Sacramento region. Click here to see retail outlets where you may obtain your Connect Card.
    • Amtrak (Capitol Corridor) passes may be purchased through Amtrak stations as well as on the Amtrak app. Amtrak will increase service beginning June 1, adding back some of the services it was forced to reduce when shelter-in-place orders went into effect. The updated schedule is available on the Schedules page of the Capitol Corridor website.
      • If you have a monthly or 10-ride ticket that you will not be using, you may request a refund by calling Amtrak at 1-800-USA-RAIL. Cancellation fees are waived through April 30, 2020, and refunds will be prorated based on the number of unused rides. Click here for more details and see the steps below if you purchased your pass through WageWorks.
    • Steps to refund Amtrak passes purchased through WageWorks
    • 1. Call Amtrak’s General Line 1-800-872-7245

      2. Do not select the Capital Corridor option in the phone tree. Select option #2.

      3.  When provided the opportunity to describe your needs to the automated Amtrak system say, “Talk to an Agent”

      4.  When you are connected with an Amtrak agent, ask to be connected with “the Refund Department”

      5.  The automated system will then offer you the opportunity to wait on hold or request a call back. Choose whichever works best for you. (I waited on the line for ~20 minutes.)

      6.  Tell the Agent that you would like a refund for my monthly pass purchased through WageWorks. Be ready to give the agent your reservation number and confirm information about you, the ticket holder.

      7.  The Amtrak Agent will then have to do a bunch of things in the background. Be patient and supportive.

      8.  Eventually, the Amtrak Agent will explain that you will receive a voucher that you can’t use and THEN a check in the mail that will serve as your refund. (It’s just the way they have to make the system work.) Amtrak doesn’t know how long it will take for the refund check to arrive.

      9.  Will receive a case number toward the end.

    • Causeway Connection: The Causeway Connection launched on May 4 with modified service, operating during peak hours between 6-9 a.m. and 4-6 p.m. The modified schedule is posted on the Causeway Connection's official webpage at causewayconnection.com and can be downloaded as a PDF by clicking here.
      • Fare-Free Boarding: Our commitment to fare-free boarding for UC Davis affiliates will extend to the Intercampus Shuttle. UC Davis affiliates can simply show their UC Davis ID to board at no cost.

    • Membership | There will be no changes to membership unless a member indicates they would like to cancel or change commute modes. Please contact the goClub if you wish to make any updates by emailing goclub@ucdavis.edu.
       
    • Carpool Matching | Due to Cal/OSHA’s Emergency COVID-19 rules (set to expire in October 2021), Transportation Services is not actively promoting ride-sharing at this time.  

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    BICYCLE PROGRAM

    • Long-Term Bicycle Storage | The impact of COVID-19 has created a demand for bike storage. Our team has made space available for people to store their bicycles with our program. Please contact us at 530-752-2453 to arrange storage.
       
    • Lock-cuts, Impounds | The Bicycle Program is available by appointment for most services. Please contact us at 530-752-2453 to book an appointment.
       
    • Impound Bicycle Abatement | The Bicycle Program will be focused on certain high-demand areas on campus and be removing bicycles clearly abandoned. We encourage anyone who left a bicycle on campus who is concerned about it to call us at 530-752-2453 to discuss options.
       
    • Bicycle Auction | Bicycles in our Impound for greater than 90 days are auction eligible. Certain auction-eligible bicycles are currently being sent to an auction partner in Stockton (California Auction Company) who holds regular online auctions including bicycles abandoned on UC Davis campus. We're working to bring auctions back to the Davis community, keep an eye on our website for more information.

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    CONSTRUCTION

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    UNIVERSITY AIRPORT

    • The University Airport remains open along with fueling service, however, the Fixed Operation Businesses (FOBs) are operating at their discretion.

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    Questions? Please contact Transportation Services at transportationservices@ucdavis.edu. You may experience longer than usual response times as our staff have adjusted schedules.

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