FAQ
Special Events
Q. What is the difference between One Day Departmental Guest permits and Conference permits?
A. Unlike a Departmental Guest Permit, Conference permits may be returned for a refund, less a nominal charge, even if they are written on. If you are unsure how many you will need, additional permits may be requested for a minimal charge. If the unused permits are not returned within two weeks of the event all permits will be recharged at the current daily visitor permit rate.
Q. Where can buses park after dropping off clients? Do they have to pay for parking?
A. Buses may park at the Bus Barn located off Garrod Drive. They do not have to pay for parking at that location. However, if you are expecting more than 10 buses at one time, please contact TAPS at (530) 752-7657 for more information.
Q. What do I tell people who plan to arrive in a RV and want to know where they can park?
A. RVs generally are not allowed to park on campus overnight, although there are two events for which exceptions have been granted. The Volleyball Festival and Native American Pow Wow have reserved areas for RV parking in Lot 30. RV owners may purchase a permit for each space they utilize and park in Lot 30 during the day. For more information call TAPS at (530) 752-7657.
Parking Enforcement
Q. What are the hours of parking enforcement?
A. September 15 - June 15: Monday-Friday, 7:00 a.m.-10:00 p.m.
June 16 - September 14: Monday-Friday, 7:00 a.m.- 5:00 p.m.
Restricted spaces are enforced 24 hours a day, 7 days a week.
Q. What motorist assistance services are offered by Parking Services?
A. Parking Services provides on-campus patrons battery jump, vehicle entry (to assist the registered owner in gaining access to a locked vehicle), tire inflation and gasoline retrieval services. The motorist assistance services are complimentary and are provided at no cost to campus patrons.
Alternative Transportation (Car/Van Pools)
Q: I am a student living in Davis and would like more information about getting a carpool parking permit.
A: Students must live outside the Davis area to be eligible for a carpool parking permit.
Q: Is there shuttle service to the Sacramento International Airport?
A: Yolobus provides service on Route 42 to and from the airport for just $1 each way. Call 530-666-2877 in Woodland or Davis and 800-371-2877 in other areas for schedule information. Two private shuttle firms are also available on a reservation basis: Davis Airporter @ 530-756-6715 or Super Shuttle @ 800-258-3826.
Q: I would like to start taking transit to campus on a regular basis. How do I get a discounted pass?
A: First visit the TAPS Office to return and cancel your existing parking permit (if applicable), and fill out a Transitpool Application. Once you are registered, you may purchase a monthly transit pass at the discounted rate (a maximum savings of $18 per month). In order to receive your pass and courtesy permits by mail (at home or to your department), you must complete a release/waiver form as well. If you do not want your pass and permits to be mailed, you may choose to pick them up in person at the TAPS office each month, or at the Cashier's Office in Dutton Hall. Payment for participation can be set up as a pre-tax payroll deduction for eligible staff and faculty, or by sending a check each month. If you choose to pay by check, you must also complete a Monthly Order Form, which must be received by the TAPS office by the 10th of the month prior to each month for which you are requesting a pass.
Q: I can’t share the ride to campus because I transport children to and from school /daycare, do you have any solutions?
A: Request ride matches using the school/daycare’s address as the origin point. Furthermore, one of the Alternative Transportation Program incentives is the emergency ride home program, which provides transportation to your commute starting point. TAPS will provide a ride in a timely manner if an emergency situation should develop during the day.
Q: Are Employees who reside in Davis eligible to carpool? What incentives does campus provide to promote carpooling by Davis residents?
A: Employees living in Davis are eligible to participate in the carpool program. Registered carpool members are provided with reduced rate/preferential parking, pretax payroll deduction, courtesy parking permits and access to emergency rides home.
TAPS Bicycle Program
Q. Where can I get a bike license?
A. Bring your bike to one of the following locations:
- TAPS office on located next to the West Entry Parking Structure, adjacent to the campus police department, off Hutchison and Dairy Road; Monday - Friday, 8 am - 5 pm. Ph. (530) 752-BIKE.
- B&L Bike Shop, 610 Third St., Davis. Open seven days/week. Ph. (530) 756-3540.
- Freewheeler, 703 Second St., Davis. Open seven days/week. Ph. (530) 758-5460.
- Davis Farmers Market, Central Park, near intersection of C and 3rd streets. On second Saturday of each month, weather permitting.
Q. How much does a bike license cost?
A. A new license is $8, a renewal is $4, and both are valid through December 31 of the second year after the year in which you license the bike (e.g. a license issued in March, 2008 is valid through December 31, 2010).
Q. Is a bike license required by law?
A. All bikes operated on the UC Davis campus must have a current California bike license. The city of Davis has no mandatory bike license ordinance, but many cities and college campuses in California do. The license you purchase here is valid where licenses are required elsewhere in the state.
Q. Why should I license my bike?
A. Besides being required on campus, bike registration has proven very effective in recovering stolen and missing bikes in Davis. The University Police department has a much higher recovery rate of stolen bikes than probably any other law enforcement agency in the state. A primary reason for this is the high level of registration in Davis. A bike license can serve as a means of identifying bike accident victims, particularly in the case of children who carry no form of identification.
Q. How does bike licensing improve my chances of getting my stolen bike back?
A. By licensing your bike, it becomes entered into a state-wide system of identification, recovery and notification. Even if you lose your copy of the registration, TAPS will have the bike description, including license and serial numbers, available to provide to your local police so long as your registration is current. The police will then enter this information into a state-wide database of stolen bikes.
Q. When and where is the next bike auction?
A. TAPS hosts two bike auctions annually, one in the fall and one in the spring. Usually the spring auction is the Saturday before the Mothers Day weekend in May. The fall auction is usually the second Saturday in October. However, you should call 530/752-BIKE to confirm these dates. You may view the bikes and other items to be sold ONLY on the day of the auction from 8 - 9 a.m. You are strongly encouraged to arrive early for viewing, as the inspection area can get very crowded. After 9 a.m. you will only see each bike as it is brought out to be bid on. The bikes are numbered in the order they will come up for sale. Bring a paper and pencil to take notes on the bikes that interest you during the preview.
The auction takes place immediately behind the UC Davis Fire/Police Building on Kleiber Hall Drive. If you’re coming to the auction along Interstate 80, take the Hwy. 113 exit north, exit Hutchison Drive, University of California. Stay on Hutchison Drive and follow the special signs to convenient parking and directions to the auction site. Parking for the auction is free.
Q. What can I expect to find at the bike auction?
A. TAPS usually has over 300 bikes for sale, which come from a variety of sources. Most are bikes which have been impounded as abandoned. Some are bikes which were confiscated for parking violations and never claimed by their owners. A few are donated by individuals. All have been in University possession for at least 90 days, and if registered with a California Bicycle License, attempts to contact owners have been made. Most of the bikes are "fixer-uppers"; no attempt is made to fix, maintain, or refurbish any of the bikes, and all items are sold "as is".
Q. What are your payment terms?
A. We accept cash, checks with proper I.D. or Visa or Mastercard. All items are subject to sales tax, except for those buyers with valid resale licenses who are exempt from such tax.
Q. Where does the bike auction revenue go?
A. The auction proceeds go to support the UC Davis Bicycle Program whose mission is to maintain and encourage the popular and beneficial use of bicycles as an important mode of transportation to, from and on the UC Davis campus by providing the campus community with a safe, secure, and efficient cycling environment in response to customer needs and expectations.
Citations
Q. Where can I pay a citation fine?
- Online, using the TAPS citation payment system
- In person, at either the TAPS office or the Cashier's Office in Dutton Hall. Click here for a map and directions to the TAPS office.
- At the following drop box locations: in the TAPS lobby, the west side of the TAPS building (outside), and at the Cashier's Office at Dutton Hall.
Q. If I feel I have received a citation without cause, what can I do?
A. You may appeal a citation within 21 days of the issue date of the citation.
Q. What are my options if I receive a parking citation?
A. Within 21 days of receiving a parking citation, the recipient may:
- Pay the amount of the fine to the Citation Center for UC Davis located in the TAPS facility, adjacent to the West Entry Parking Structure, off Hutchison and Dairy Road.
- Appeal the citation by completing a Request for Citation Review form available at TAPS, or Online
Q. What happens if I do not pay the fine or request a citation review within 21 days?
A. If the fine is not paid or the Request for Citation Review submitted within 21 days, a delinquency notice is sent to the registered owner of the vehicle. If the fine is not paid within 21 days of the delinquency notice, the parking fine will double and notice will be sent to the Department of Motor Vehicles to place a hold on the vehicle’s registration.
Q. How do I contest the decision made by the appeals review committee?
A. A person may request an administrative hearing, either in person or by mail, when a citation appeal is denied. If one wishes to pursue an administrative hearing, the full amount of the citation fine must first be paid and a "Request for Administrative Hearing" form submitted to TAPS within 21 days of the date of the denial of the appeal. A blank copy of the "Request for Administrative Hearing" form is included with the citation appeal denial.
*Note* A request can be made for a waiver of payment of the parking citation fine for the Administrative Hearing due to financial hardship. Documented evidence of financial hardship must be provided to Transportation and Parking Services at least two business days before the fine is due. Each request will be considered on its own merits. Please contact our office at (530) 752-7015 or by email for assistance with this process.
Q. Is the Administrative Hearing conducted in person or by-mail?
A. A person may request either an in-person hearing or a by-mail hearing. If a hearing is scheduled and the appealing party is unable to attend the hearing, they must call TAPS to reschedule no later than 2 business days prior to the hearing.
Q. How is the Administrative Hearing conducted?
A. The Administrative Hearing is an opportunity for you to present your case to the Parking Citation Hearing Officer. The Hearing Officer will listen to why you believe the citation should be dismissed, receive any evidence you wish to present, and ask questions about what happened. Keep in mind that the parking citation is considered "prima facie" evidence that the violation occurred (sufficient evidence to uphold the citation unless disproved). In addition, the issuing officer shall not be required to be present at the hearing (see California Vehicle Code 40215[b][4]). After presenting your evidence, the Parking Citation Hearing Officer, based upon a preponderance of the evidence, will either uphold the citation or dismiss it. If the hearing is by mail, the decision will be mailed to the individual. If the hearing is in-person, the decision may either be given at the conclusion of the hearing, or it may be sent at a later date.
Q. How can I best prepare for the Administrative Hearing?
A. It is to your benefit to prepare for the hearing carefully. Provide all evidence that supports your case. This may include, but is not limited to, photographs, documents, your own testimony, or the testimony of witnesses. Please notify the TAPS office in advance if you wish to bring a witness. If you or your witness(es) present written testimony, the following statement should appear at the end of the testimony. "I, (name of person testifying), state that the testimony I have given is true under penalty of perjury." (signature of person testifying) Please keep in mind that the parking citation will not be dismissed, nor will a fine be reduced, simply because it has been appealed. If you wish to prove that your vehicle was not in the location indicated on the citation, please provide evidence to that fact. An unsupported statement is generally not persuasive. Also provide documentation to support any medical excuse or claim of mechanical issues.
Q. If my appeal is denied at the Administrative Hearing, can I appeal the citation further?
A. If the citation is upheld as a result of the Administrative hearing, the appealing party may ask for review of the decision by the Yolo County Superior Court within 30 days of the date of the Administrative Hearing decision. (If a waiver of the citation fee was granted earlier, the citation must be paid prior to the request, but no later than 14 days after the notification of the Administrative Hearing decision.) There is a $25 filing fee for review by the Court, however the filing fee and citation amount would be refunded by Transportation and Parking Services if the Court dismisses the citation. All materials presented or heard at the Administrative Hearing are forwarded to the Court if an appeal is submitted.
General Parking Questions
Q. Why do I have a double deduction for parking on my payroll check?
A. When you initially sign up for payroll deduction there are generally two deductions. Parking is paid a month in advance, so the current month plus the next month are charged.
Q. How do I cancel my parking permit and stop payroll deduction?
A. You need to bring your permit to TAPS by the 10th of the month prior to the month of cancellation to ensure the request is processed through Payroll in time to stop the next parking deduction. A temporary permit will be issued for the remainder of the current month.
Q. If I no longer need my permit, can I return it for a refund?
A. Yes, you can return your parking permit to TAPS to be reimbursed for the unused months, less an administrative fee for the processing of a refund. A check will be sent by US Mail within 2-3 weeks.
Q. Why do I have 3 credit card charges for purchasing a daily visitor parking permit on the same day?
A. Although you may have only purchased one permit on three separate days, the bank processing date (not the individual permit transaction dates) will be reflected on your credit card statement.
Q. Do you enforce parking regulations during quarterly class breaks?
A. Yes. The only days TAPS DOES NOT enforce are University holidays and weekends (unless Special Events attendants are present). However, UCD Police enforce restricted spaces 7 days/week, 24 hrs/day.
Q. What are your office hours?
A. The TAPS office is open 7:00am - 5:00pm, Monday-Friday. Bike Registration is available 8:00am - 5:00pm.
Q. What do I need to do if my permit is lost or stolen?
A. You should visit the TAPS office to report your permit as lost or stolen. After completing the necessary paperwork, you may purchase a replacement permit for the cost of $10.