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Frequently Asked Questions |
Q. What is the difference between One Day Departmental Guest permits and Conference permits?
A. Unlike a Departmental Guest Permit, Conference permits may be returned for a minimal charge even if they are written on. If you are unsure how many you will need, additional permits may be requested for a minimal charge. If you have not returned the unused permits within two weeks of the event all permits will be recharged at the current daily visitor permit rate.
Q. Where can buses park after dropping off clients? Do they have to pay for parking?
A. Buses may park at the Bus Barn located off Garrod Drive. They do not have to pay for parking at that location. However, if you are expecting more than 10 buses at one time, please contact TAPS at 752-7657 for more information.
Q. What do I tell people who plan to arrive in a RV and want to know where they can park?
A. RVs generally are not allowed to park on campus overnight. There are two events for which exceptions have been granted. The Volleyball Festival and Native American Pow Wow have reserved areas for RV parking in lot 30. RV owners may purchase a permit for each space they utilize and park in lot 30 during the day. For more information call TAPS.
Q. What are the hours of parking enforcement?
A. September 15 - June 15: Monday-Friday, 7:00 a.m.-10:00 p.m.
June 16 - September 14: Monday-Friday, 7:00 a.m.- 5:00 p.m.
Q. What motorist assistance services are offered by Parking Services?
A. Parking Services provides on-campus patrons battery jump, vehicle entry (assist registered owner gain access to locked vehicle), tire inflation and gasoline retrieval services. The motorist assistance services are complimentary and are provided at no cost to campus patrons.
Q: I am a student living in Davis and I would like more information about getting a carpool parking permit.
A: Students must live outside the Davis area to be eligible for a carpool parking permit.
Q: Is there shuttle service to the Sacramento International Airport?
A: Yolobus provides service on Route 42 to and from the airport for just $1 each way. Call 530-666-2877 in Woodland or Davis and 800-371-2877 in other areas for schedule information. Two private shuttle firms are also available on a reservation basis: Davis Airporter @ 530-756-6715 or Super Shuttle @ 800-258-3826.
Q: I would like to start taking transit to campus on a regular basis. How do I get a discounted pass?
A: First come to TAPS Office and return and cancel any existing parking permit; fill out a Transitpool Application; pick up a mail order form for next month if interested; purchase transit pass at discounted price (up to 40% off-maximum $18 discount); receive pass and two courtesy days of parking (for intercity transit riders). Next month purchase permit via mail order, at the TAPS Office, or Cashier’s Office (for Yolobus and Solano Transit). Employees wishing to participate in the Pretax/Payroll Deduction program should call (530)752-6453. Payment for a transit pass will be taken on a pretax basis and a pass will be automatically mailed each month.
Q: I can’t share the ride to campus because I transport children to and from school /daycare, do you have any solutions?
A: Request ride matches using the school/daycare’s address as the origin point. Furthermore, one of the Alternative Transportation Program incentives is emergency rides home or to commute starting point. TAPS will provide a ride in a timely manner if an emergency situation should develop during the day.
Q: Are Employees who reside in Davis eligible to carpool? What incentives does campus provide to promote carpooling by Davis residents?
A: Employees living in Davis are eligible to participate in the carpool program. Registered carpool members are provided with reduced rate/preferential parking, courtesy parking permits and access to emergency rides home.
Q. Where can I get a bike license?
A. Bring your bike to one of the following locations:
Q. How much does a bike license cost?
A. A new license is $8, a renewal is $4, and both are valid through December 31 of the second year after the year in which you license the bike (e.g. a license issued in March, 2000 is valid through December 31, 2002).
Q. Is a bike license required by law?
A. All bikes operated on the UC Davis campus must have a current California bike license. The city of Davis has no mandatory bike license ordinance, but many cities and college campuses in California do. The license you purchase here is valid where licenses are required elsewhere in the state.
Q. Why should I license my bike?
A. Besides being required on campus, bike registration has proven very effective in recovering stolen and missing bikes in Davis. The University Police department has a much higher recovery rate of stolen bikes than probably any other law enforcement agency in the state. A primary reason for this is the high level of registration in Davis. A bike license can serve as a means of identifying bike accident victims, particularly in the case of children who carry no form of identification.
Q. How does bike licensing improve my chances of getting my stolen bike back?
A. By licensing your bike, it becomes entered into a state-wide system of identification, recovery and notification. Even if you lose your copy of the registration, TAPS will have the bike description, including license and serial numbers, available to provide to your local police so long as your registration is current. The police will then enter this information into a state-wide database of stolen bikes.
Q. When and where is the next bike auction?
A. TAPS hosts two bike auctions annually, one in the fall and one in the spring. Usually the spring auction is the Saturday before the Mothers Day weekend in May . The fall auction is usually the second Saturday in October. However, you should call 530/752-BIKE to confirm these dates. You may view the bikes and other items to be sold ONLY on the day of the auction from 8 - 9 a.m. You are strongly encouraged to arrive early for viewing, as the inspection area can get very crowded, and after 9 a.m. you will only see each bike as it is brought out to be bid on. The bikes are numbered in the order they will come up for sale. Bring a paper and pencil to take notes on the bikes that interest you during the preview.
The auction takes place immediately behind the UC Davis Fire/Police Building on Kleiber Hall Drive. If you’re coming to the auction along Interstate 80, take the Hwy. 113 exit north, exit Hutchinson Drive, University of California. Stay Hutchinson Drive and follow the special signs to convenient parking and directions to the auction site. Parking for the auction is free.
Q. What can I expect to find at the bike auction?
A. The bikes at the auction come from a variety of sources. Most are bikes which have been impounded as abandoned. Some are bikes which were confiscated for parking violations and never claimed by their owners. Others were confiscated by the police for various reasons or were recovered stolen bikes whose owners never picked them up. A few are donated by individuals. All have been in University possession for at least 90 days, and if registered with a California Bicycle License, attempts to contact owners have been made. Most of the bikes are "fixer-uppers". No attempt is made to fix, maintain, or refurbish any of the bikes, and all items are sold "as is". We usually have over 300 bikes for sale. In addition to bicycles, a variety of miscellaneous unclaimed "lost and found" items are auctioned after the bikes are sold. These may include books, jewelry, clothing, electronic items, small appliances, sports equipment, etc. Because of their volume, many items are sold in "lots", e.g. a bag of sunglasses or a box of books.
Q. What are your payment terms?
A. We accept cash or checks with proper I.D. All items are subject to sales tax, but those buyers with valid resale licenses are exempt from such tax.
Q. Where does the bike auction revenue go?
A. The auction proceeds go to support the UC Davis Bicycle Program whose mission is to maintain and encourage the popular and beneficial use of bicycles as an important mode of transportation to, from and on the UC Davis campus by providing the campus community with a safe, secure, and efficient cycling environment in response to customer needs and expectations.
Q. Where can I pay a citation fine?
A. The Transportation and Parking Services Office is located on located next to the West Entry Parking Structure, adjacent to the campus police department, off Hutchison and Dairy Road. , which is off of Hutchinson Drive. The temporary building is south/west of the Recreational Pool Lodge . Or you may pay at the Cashiers Office, located on the first floor of Dutton Hall.
Q. If I feel I have received a citation without cause, what can I do?
A. You may appeal a citation within 21 days of the issue date of the citation.
Q. How do I appeal the decision made by the Citation Hearing Officer?
A. A person may request an administrative hearing, in person or by mail, when a citation appeal is denied. If one wishes to pursue an administrative hearing, the full amount of the citation fine must first be paid and a "Request for Administrative Hearing" form submitted to TAPS within 21 days of the date of the denial of the appeal. A blank copy of the "Request for Administrative Hearing" form is included with the citation appeal denial.
Q. What are my options if I receive a parking citation?
A. Within 21 days of receiving a parking citation, the person may:
Q. What happens if I do not pay the fine or request a citation review within 21 days?
A. If the fine is not paid or the Request for Citation Review submitted within 21 days, a delinquency notice is sent to the registered owner of the vehicle. If the fine is not paid within 21 days of the delinquency notice, the parking fine will double and notice will be sent to the Department of Motor Vehicles to place a hold on the vehicle’s registration.
Q. If the Request for Citation Review is denied, may I appeal the citation further?
A. If the citation is not dismissed and further appeal is sought, one may complete a Request for an Administrative Hearing. The Request for an Administrative Hearing may be filed in-person or by mail; however, it must be completed and submitted within 21 days from the date of the decision of the Citation Review. Also, a hearing will not be scheduled unless the person has paid the citation amount in full.
*Note* A person may request a waiver of payment of the parking citation fine for the Administrative Hearing due to financial hardship. A person must provide documented evidence of financial hardship to Transportation and Parking Services. Each request will be considered on its own merits.
Q. Is the hearing conducted in person or by-mail?
A. A person may request an in-person hearing or a by-mail hearing. Once the request is received, the hearing must be held within 90 days of the date of the request. If a hearing is scheduled and the appealing party is unable to attend the hearing, the person may call to reschedule the hearing no later than 48 hours prior to the hearing. A continuance may be granted, but last no later than 20 days.
Q. How is the Administrative Hearing conducted?
A. The Administrative Hearing is an opportunity for you to present your case to the Parking Citation Hearing Officer. The Hearing Officer will listen to why you believe the citation should be dismissed, receive any evidence you wish to present, and ask questions about what happened. Keep in mind that the parking citation is considered "prima facie" evidence that the violation occurred (sufficient evidence to uphold the citation unless disproved). In addition, the issuing officer shall not be required to be present at the hearing (see California Vehicle Code 40215[b][4]). After presenting your evidence, the Parking Citation Hearing Officer based upon a preponderance of the evidence will either uphold the citation or dismiss it. If the hearing is by mail, the decision will be mailed to the individual. If the hearing is in-person, the decision may either be given at the conclusion of the hearing, or it may be mailed to the person later.
Q. How can I best prepare for the Administrative Hearing?
A. It is to your benefit to prepare for the hearing carefully. Provide all evidence that supports your case. This may include, but is not limited to, photographs, documents, your own testimony, or the testimony of witnesses. If you or your witnesses present written testimony, the following statement should appear at the end of the testimony. "I, (name of person testifying), state that the testimony I have given is true under penalty of perjury." (signature of person testifying) Please keep in mind that the parking citation will not be dismissed, nor will a fine be reduced, simply because it has been appealed. If you wish to prove that your vehicle was not in the location indicated on the citation, please provide evidence to that fact. An unsupported statement is generally not persuasive. Also provide documentation to support any medical excuse.
Q. If my appeal is denied at the Administrative Hearing, can I appeal the citation further?
A. If the citation is upheld in the Administrative hearing, a person may ask for review of the decision by the Yolo County Superior Court within 30 days of the date of the Administrative Hearing decision. (If a waiver of the citation fee was granted earlier, the citation must be paid prior to the request, but no later than 14 days after the notification of the Administrative Hearing decision.) There is a $25 filing fee for review by the Court, however the filing fee and citation amount would be refunded by Transportation and Parking Services if the Court dismisses the citation. All materials presented or heard at the Administrative Hearing are forwarded to the Court if an appeal is submitted.
Q. Why do I have a double deduction on my payroll check for parking?
A. When you initally sign up for payroll deduction there are generally two deductions. Parking is paid a month in advance, so the current month plus the next month are charged.
Q. How do I cancel my parking permit and stop payroll deduction?
A. You need to bring your permit to TAPS by the 15th of the month to ensure cancellation is sent to Payroll in time to stop the next parking deduction. A temporary permit will be issued for the remainder of the month.
Q. If I no longer need my permit, can I return it for a refund?
A. Yes, you can return your parking permit to TAPS and we will reimburse you for the unused months. An administrative fee will be charged for the processing of a refund check. The check will be sent to your address within 2-3 weeks.
Q. Why do I have 3 credit card charges for purchasing a daily visitor parking permit on the same day?
A. Although you may have purchased 3 permits on 3 separate days, the date the transactions are processed by the bank is the date that will be indicated on your credit card statement.
Q. Do you enforce parking regulations during quarterly class breaks?
A. Yes. The only days TAPS DOES NOT enforce are University holidays and weekends (unless Special Events attendants are present). However, UCD Police may enforce restricted spaces 7 days/week, 24 hrs/day.
Q. What are your office hours?
A. The TAPS office is open 7:00am - 5:00pm, Monday-Friday. Bike Registration is available 8:00am - 5:00pm.